Privacy Policy

Who We Are

Our website address is: https://mediterraneanwayof.com. For any privacy-specific concerns, you can reach us at manager@mediterraneanwayof.com

What Personal Data We Collect and Why We Collect It

Personal Data

We collect the following personal data from users and site visitors:

• Name and Email Address: For account creation, newsletter subscription, and contact purposes.
• Personal Account Preferences: To tailor user experience.
• Transactional Data: Information related to purchases made on our site.
• Technical Data: IP addresses, browser types, and information collected through cookies.

We collect this data to:

• Provide and improve our services.
• Process transactions and send related information.
• Respond to comments and questions.
• Send marketing communications, if consent is given.
• Comply with legal obligations.

Sensitive Personal Data

We may collect sensitive personal data, such as health-related information, to provide personalized services.

How We Collect Data

Contact Forms

When visitors submit contact forms on our site, we collect the data shown in the form and the visitor’s IP address and browser user agent string to help spam detection. We retain contact form submissions for customer service purposes but do not use the information submitted through them for marketing purposes unless explicitly agreed.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

We use cookies to:

• Save your preferences for future visits.
• Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.

Cookies are also used for:

• User authentication.
• Tracking user behavior.
• Analytics.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings.

Analytics

We use third-party analytics tools to help us understand how visitors use our website. These tools may collect information about your use of the site, including your IP address, browser type, pages viewed, time spent on pages, and other relevant data. We use this information to improve our services and the user experience on our website.

Who We Share Your Data With

We do not share personal data with third parties except in the following cases:

• Service Providers: We may share your data with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
• Legal Requirements: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

How Long We Retain Your Data

We retain personal data for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements. Specifically:

• Contact Form Entries: Retained for six months.
• Analytics Records: Retained for a year.
• Customer Purchase Records: Retained for ten years.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You also have the right to request that we correct any inaccurate data, complete any incomplete data, or delete any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your Rights Include:

1. Right to Access: You have the right to request access to the personal data we hold about you, including information on how your personal data is being used.
2. Right to Rectification: You have the right to request that we correct any inaccuracies in your personal data.
3. Right to Erasure: You have the right to request the deletion of your personal data where there is no compelling reason for its continued processing.
4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances.
5. Right to Data Portability: You have the right to request the transfer of your personal data to another controller.
6. Right to Object: You have the right to object to the processing of your personal data if the processing is based on our legitimate interests or for direct marketing purposes.
7. Right to Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

How to Exercise Your Rights:

To exercise any of these rights, please contact us at manager@mediterraneanwayof.com. We may need to verify your identity before fulfilling your request to ensure that your data is protected. We will respond to your request within a reasonable timeframe and provide you with the information or actions you have requested.

Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service. Additionally, some of your data may be transferred outside the European Union. We ensure that any such transfers comply with applicable data protection laws, such as the GDPR, to safeguard your personal data.

Additional Information

How We Protect Your Data

We implement various security measures to maintain the safety of your personal data. These measures include encryption, access control, and regular security audits. Additionally, our staff are trained in data protection to ensure your data is handled securely.

What Data Breach Procedures We Have in Place

In the event of a data breach, we have established procedures to quickly identify and address the breach. This includes notifying affected users and reporting the breach to the relevant authorities if necessary.

What Third Parties We Receive Data From

We may receive data about users from third parties, such as advertising networks, analytics providers, and payment processors. This information is used to enhance your experience on our site and for targeted advertising purposes.